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Know the opinions of our clients
We are pleased TREDICOM is our EDI solutions provider as they have delivered extraordinary improvements to our EDI processes, giving our suppliers a wide range of options to exchange business documents electronically with our system, and improving B2B communication with the quality and professionalism they are known for.
Angel Rojas Flores
Our experience with TREDICOM has been truly fabulous, they are an excellent partner, they have understood all our requirements as a client and as partners, delivering the expected value and much more. This has led us to develop a total Partnership, in order to offer our clients what we call our CFDI Automation services, on the SAP platform, covering clients in the scope of BPO (Business Process Outsourcing) services, as well as in the field of only digital stamping of payroll receipts. The platform developed by TREDICOM, allows through its services, to create EDI / B2B connections that adapt to the requirements of the clients of SAP technologies and others, in a very easy and simple way, covering the fiscal requirements of our country and granting the service and support expected to customers, with an international service standard and under the rules and security policies of the companies.
Country Manager Mexico
TREDICOM provides amazing customer service. They are always focused on ensuring our needs are met in every project with unmatched expertise and attention to detail.
The system on which we are currently working, HAROF, has helped us to automate the ordering capture from self-service clients such as WalMart and HEB, taking our online orders from our ERP, saving time and eliminating data entry errors, and receiving confirmation emails of each one of them, the implementation and support service by the TREDICOM team is excellent, they are always in the best disposition to assist with all the related support issues, during and after the implementation, and on feedback as well, like the good follow-up of requested requirements, looking for the best solutions.
We thank to the Tredicom for their support withe the implementation of EDI in Viakable. The Tredicom Team is very professional and perfectly masters the EDI process, so our experience in projects having them as a Partner has been very good, always guiding us to find the best solution for the client and always committed with the deliverables in a timely manner. During the stabilization and support period, the response time to a contingency is practically immediate. The price of its services are highly competitive with respect to the market. Therefore, we highly recommend the Tredicom team, it has been a great experience working with them.
María Estela Mares
Since we started the EDI system project with TREDICOM for our clients, we saw a change in the understanding of all of the transactions that are being used, since we had another provider who did not meet what we were looking for. The TREDIBUS system is a friendly tool that can be explained to the staff for its use right away, apart from the support we have with the TREDICOM staff who are always attentive to our requirements, doubts and errors either by via email or by phone. We feel really comfortable with their services. And hoping that later we will be incorporating the other clients we have.
Ismael Corral Ramirez
With the support of TREDICOM, we implement EDI with our most important clients; this has helped us to reduce capture times and errors; with a very good and proactive management with the IT Departments of our clients in the configuration, testing and startup of the solution. For clients who had different processes from what is common in the market, they showed a lot of initiative and creativity so that the solution was as optimal and efficient as possible. I’m sure that we will continue working together, always looking for new and modern solutions for our company.
Jorge Alberto Sanchez Quintanilla
Mexico General Manager